Frequently Asked Questions
Choosing and specifying a table
How do I request a price?
Each proposal depends on the model, size, finish, configuration and delivery requirements. Contact us with your preferred table and project location for a quotation. The agreed proposal confirms the specification, scope and costs for your order.
How much space do I need?
Send the room's clear dimensions and the positions of doors, columns and furniture. Pool tables need space for the cue stroke as well as circulation; table tennis needs room for players to move. The right allowance depends on the selected model and how the room will be used. Our planning guide explains what to send.
Can I choose the finish or request a custom design?
We can discuss the options available for the model you have in mind. Share your palette, material references and any required dimensions. Samples, drawings and custom work are discussed individually, with the final specification confirmed before you order.
Can you work with my interior designer?
Yes. Include your designer or architect in the conversation and share the floor plan, finish schedule and questions that need resolving. Ask which technical information is available for your selected table before completing your specification.
Planning a Dubai delivery
What should I check for an apartment or tower?
Tell us the floor level, lift size, loading arrangements and any building management requirements. Photos of doorways, stairs and turning points help identify access questions early. Delivery and installation arrangements must be confirmed for the address and table.
How long will my order take?
Timing depends on the model, any custom work and the delivery route. Request a current estimate with your quotation and distinguish production time from shipping and installation. Tell us about your target date early so it can be considered before the order is agreed.
Can a table go on a terrace or outdoors?
Only consider outdoor use when the selected model and finish are confirmed suitable for that setting. A covered terrace still has exposure to heat, dust and moisture. Describe the location and conditions in your enquiry so suitability and care can be discussed for the exact table.
Can I view a table in person?
Contact us for current viewing options for the model you are considering. We will confirm availability, the location and appointment details before your visit.
Care and support
How should I care for my table?
Follow the instructions for its specific materials and playing surface. Start with our care guide, and contact us before using a treatment or attempting a repair if you are unsure.
How do I arrange service or report a problem?
Send your model, location, photographs and a description of the issue to sales@dubaipooltables.com. See servicing for the information to include. Availability and the scope of work are confirmed for your request.
Where can I find the order and returns terms?
Please read the Terms of Service and Refund & Return Policy, together with the terms in your quotation, before placing an order. Contact us if any point needs clarification.